Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame

Comments about Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame:

I am sure we will use these chairs for years to come in our tradeshow booths.

Comments about Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame:

I ordered 3 chairs. One was broken upon delivery (not packaged very well - note I was refunded for this as customer service was very nice and helpful). The 2nd chair broke within 48 hours of assembly (I believe poor construction). The 3rd chair is still in one piece but .... I am worried that it will not last

Comments about Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame:

One of the supporting rods was broken out of the box and within 5 minutes of sitting in it, one of the legs snapped.

Service and delivery comments:

Although delivered broken, customer support was outstanding in resolving the issue.

Comments about Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame:

When you first unpack it, the cloth appears FAR too small. You really have to pull

Comments about Newport 30 in. Black Canvas Bar Height Directors Chair - Black Frame:

The chair assembled easily and looked great. However, when I sat in it and leaned back against the back rest, one of the wood posts used to hold the canvas for the backrest snapped off. I didn't lean back with any more than what I would consider normal pressure. All of that being said, I called Hayneedle to tell them what happened and they immediately refunded my money. I rate Hayneedle a 10 for customer service. I went with an aluminum framed chair instead of the wood. I may have just received a lemon but I didn't want to try another wood chair.